Shipping policy

Shipping Policy

Thank you for shopping with Herbage. All our products are handmade with care, and we do our best to ensure a smooth delivery experience.

Order Processing

Please note that orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. You’ll be notified of any significant delays via email.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout and are based on your location and package weight.

Domestic Shipping (South Africa):

• Delivery typically takes 5 - 10 business days after dispatch.

• We use trusted couriers to ensure safe delivery.
  

Delivery Issues

If your package is lost, delayed, or damaged in transit, please contact us at info@herbage.co.za. We’ll work with the courier to resolve the issue.

We are not liable for incorrect shipping information entered at checkout. Please double-check your address before submitting your order.